Themis support

There are numerous support services for users of Themis.

Getting started

For the new user, Getting started provides details of obtaining your initial system access.

Quick Reference Cards

Quick Reference Cards provide a quick and concise revision for the tasks most commonly performed by Themis users.

Themis Service Desk

If you have a really difficult issue that cannot be resolved with the help material in the user manuals and reference documents, the Themis Service Desk provides the facility for you to register your problem via the web. Your query will then be addressed by Service Desk staff who will also consult with business area experts on your behalf if necessary.

Updating your Password

How to create or reset your Themis password. Themis passwords need to be reset every six months.

User groups

Membership of an appropriate User Group is invaluable for personal support and professional development when using an innovative and constantly evolving enterprise system such as Themis.

Technical support

For issues of hardware and software, the Technical Support page provides information for the staff involved with supporting users of Themis. Please note that this page is restricted to The University of Melbourne users.